Terms and conditions of business

1. Interpretation

In these conditions of business:

(1) "CLS" means Company Law Solutions Limited (including in any case when Company Law Solutions Limited is trading under the business name "Incorporation Services" or the business name "Community Companies"), its servants and agents and any company which is associated with Company Law Solutions Limited or acts as its nominee or agent or for whom Company Law Solutions Limited acts as a nominee, agent or sub-contractor.

(2) "Client" means any person, firm or company for whom CLS provides any goods or services or receives instructions or on whose behalf it acts and whether or not the Client is acting on behalf of himself or another.

2. Application

(1) Company Law Solutions Limited conducts business under the business names "Incorporation Services" and "Community Companies" as well as under its own company name, Company Law Solutions Limited, and these terms and conditions apply to all business conducted by Company Law Solutions Limited, whichever business name is used.

(2) These conditions shall be deemed to be incorporated into all contracts made between CLS and any Client and all work undertaken or goods or services supplied by CLS or on its behalf shall be deemed to be carried out pursuant to a contract incorporating these conditions.

(3) Each provision of these conditions is to be construed as a separate provision applying and surviving even if for any reason any other of the said provisions is held to be inapplicable or unreasonable or invalid.

3. Standard of care

(1) CLS is not a solicitor and where it undertakes any work, gives any advice, prepares any documents or forms for or on behalf of a Client or on instructions from a Client CLS will use its best endeavours to the standard expected of a reasonable company registration agent to ensure that all such work is competent, that any such advice is accurate and that all such documents and forms are competently and accurately prepared, having regard to the nature of the Client's instructions and the information available to CLS.

(2) Any such work, advice, documents or forms supplied by CLS shall be inspected and checked by the Client for accuracy and for suitability for the purpose they are intended and CLS shall not be liable for any direct or indirect loss, damage or costs caused to the Client or any other person by any error, inaccuracy, defect or lack of suitability for purpose of which the Client is aware or of which the Client would have become aware by such inspection and checking.

(3) Where CLS supplies goods or prints documents the goods or printing shall be reasonably adequate for the Client's purposes, as disclosed to CLS.

(4) Where CLS undertakes to supply any information (such as a company search) such information supplied by CLS or on its behalf shall be reasonably accurate, having regard to the accuracy of the source material and the nature and extent of the Client's instructions.

(5) Work will be undertaken and goods supplied by CLS as expeditiously as is reasonably possible but CLS shall not be liable in respect of any failure to meet any specified delivery or completion date.

4. Client's warranties and liabilities

The Client warrants:

(1) the accuracy of all information given to CLS by the Client, any agent of the Client, or by or on behalf of those on whose behalf the Client acts;

(2) that where the Client is a solicitor or accountant or any other person whose qualifications, knowledge or experience is relevant to the work undertaken by CLS that the Client will exercise the care that may reasonably expected of such a person in instructing CLS and in inspecting and checking all work, information, documents and forms as are supplied by CLS

(3) that following any instructions given by the Client will not cause CLS to infringe the law of any country;

(4) that where shares or company appointments are held by CLS's nominees in connection with the formation of a company or any other matter for the Client that all necessary steps will be taken to complete the transfer of any such shares, the resignations of such nominees and the substitution of appointees in place of the nominees to the appointments and the completion of all legal formalities in connection with the appointment of officers, the issue or transfer of shares, a change of the address of such company's registered office or any other similar matter;

(5) that where documents are supplied to CLS for printing or for any other purpose that such material is free of all defamatory matter or copyright or other legal restrictions and the Client undertakes to indemnify CLS fully against any liabilities, actions, demands, costs, charges, penalties or expenses imposes upon CLS or its employees, agents or nominees as against any claim made against it or them or any of them in respect of the content of any such document.

5. Limitation of liability

(1) In the event that CLS shall be liable for any loss or damage to the Client or any third party in respect of any breach of the express or implied terms of any contract or for negligence or in any other way, such liability shall in all cases be limited to the payment of an amount not exceeding £1,000,000 in respect of any one claim or series of connected claims. The Client shall be responsible for and shall indemnify CLS against all liabilities relating to any loss or damage suffered by any third party in excess of £1,000,000 as a result of work undertaken or goods supplied to, or at the request of, the Client.

(2) Notwithstanding any other provision of these conditions or any express or implied term of any contract, CLS shall not be liable to the Client or any third party for any loss or damage arising indirectly or consequentially from any breach of contract or negligence, or for any loss of profits or loss of contracts or advantages.

(3) Where advice or instructions are given or received orally CLS shall have no liability for any misunderstanding or misinterpretation which may arise, whether on the part of CLS or the Client.

(4) The Client shall inspect any goods, documents, information or advice supplied by CLS on receipt and shall within five working days of such receipt give notice to CLS of any alleged deficiency therein. If the Client fails to give such notice, the goods, documents, information or advice shall be deemed to be in all respects in accordance with the Client's instructions and the contract.

(5) CLS shall have no liability for any claim made by the Client unless written particulars thereof (giving full details of the specific matter in respect of which such claim is made) is received by CLS within 12 months after the date of CLS's invoice in respect of the matter on which the claim is based.

6. Payment

(1) Payment of all invoices rendered by CLS shall be made within 30 days from the date of the invoice.

(2) The Client shall on demand make such payment to CLS as shall be reasonably required to meet disbursements which have to be made in carrying out the Client's instructions. CLS may suspend work if such payments are not made.

(3) If payment is not made in accordance with these conditions CLS may:

(a) cancel any outstanding contracts with the Client without compensation to the Client but with the right to be paid in respect of all work done or goods supplied and to be reimbursed in respect of any monies paid out on account of the Client up to the date of cancellation
(b) notify any person on behalf of whom the Client gave instructions or any company registered on the instructions of the Client and demand payment of the outstanding amount from such person or Company;
(c) publish in such manner as it sees fit the fact that the Client has defaulted on payment of sums due to CLS.

(4) The person, firm or company from whom CLS receives instructions shall be liable as a principal for all costs, charges and expenses due in respect of work carried out or goods supplied by CLS whether or not such Client purports to act as an agent for another. A Client may not assign the benefit or burden of any contract with CLS.

(5) Goods and documents shall become the Client's property upon payment in full of the invoice in respect of them and in accordance with these conditions. The Client shall however be responsible and bear the risk of all loss or damage to the goods or documents from the time the goods are despatched by CLS or on its behalf.

7. Law

(1) Any contract between CLS and any client shall be governed by and construed in accordance with English law and the Parties hereto irrevocably submit to the exclusive jurisdiction of the English Courts in respect of any dispute or matter arising out of or connected with this Agreement.

(2) We comply fully with the Consumer Protection (Distance Selling) Regulations and the Electronic Commerce  Regulations.

(3) Generally under the Regulations you have the right to cancel the contract by giving us notice in writing, including fax or email at any time during the 'cooling off period' which finishes 14 calendar days after the day of receipt of the goods

(4) Due to the bespoke nature of most of the goods and services that we provide they are exempt from that 'cooling off' period and you may not cancel the order once it has been started.

(5) Where goods are purchased which are not bespoke, the order may be cancelled within the 14 calendar days 'cooling off' period provided that it has not been used or damaged in any way. Any such cancellation must be in writing and any goods returned to the company by recorded mail at the expense of the customer.

8. Privacy policy

8.1. This privacy policy sets out how CLS uses and protects any information that you give CLS when you use this website.

8.2. CLS is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
CLS may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 6th. December 2011.

8.3. What we collect
We may collect the following information:

  • name and contact information including email address;
  • information required to provide the service you have requested.

8.4. What we do with the information we gather
We require this information to understand your needs and provide you with the service you require. In most cases the provision of the service will require information to be sent to Companies House where it will be placed on public record., We also use your information for internal record keeping but for no other purpose.

8.5. Security and confidentiality
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We observe strict confidentiality with regard to all matters related to your instructions and will not divulge any information provided by you to any other person except where this is necessary to provide the service you have requested or with your express instructions.

8.6. How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

8.7. Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

8.8. Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.